We’re here to help
Contact Support
Get help with your WhiteSphere account, workspace, secure document request, billing, privacy, or technical issue.
✉
Email support
Send us the email address connected to your account, your workspace name, and a short description of what happened.
[email protected]✓
Before contacting us
- • Do not email passwords, access PINs, or sensitive client documents.
- • Include the page URL and any error message you saw.
- • For a client document request, include the sender’s business name.
- • For privacy requests, state your relationship to the relevant workspace.
Need help with a request from your accountant?
Your accountant or requesting firm controls the requested documents, deadline, and approval process. Contact them directly for questions about what to upload.